REDETHA’S RELIQUE, LCC.
TERMS & CONDITIONS
Customer shall use all property in a careful and proper manner, shall comply with all applicable laws and regulations, and shall return the property in the same condition as when received normal wear and tear excepted. Customer hereby assumes all risk of loss and damage to the property from any cause whatsoever.
Customer is responsible for the use of the rented item(s). Customer assumes all risk inherent in the operation and use of the item(s) and agrees to assume the entire responsibility for the defense of, and to pay, indemnify and hold Redetha’s Relique, LCC. harmless from, and hereby release Redetha’s Relique, LCC. from any and all claims for damage to property or bodily injury (including death) resulting from the use, operation or possession of the item(s) whether or not it be claimed or found that such damage or injury resulted in whole or in part from Redetha’s Relique, LCC’s negligence, from the defective condition of the item(s) or from any cause.
Customer acknowledges that the rental property is of a size, design, and capacity selected by customer, and that REDETHA’S RELIQUE, LCC. DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE RENTAL PROPERTY, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES AS TO CONDITION, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY. UNDER NO CIRCUMSTANCES WILL REDETHA’S RELIQUE, LCC. BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE RENTAL PROPERTY.
In the event rental property is not returned, or is returned in a broken or damaged condition, customer will be charged for repair or replacement thereof, and same shall be due and payable upon billing.
Wooden or metal rental equipment or packing crates should never be left outdoors unprotected from the elements, as significant damage will result. Plates or glasses with decals, painted patterns, metallic rims or wooden chargers should never be run through a dishwasher. Only porcelain or clear glass dinnerware should ever be heated to oven temperatures. Gold flatware and all metal plates must be thoroughly washed or wiped free of food remnants and dried as soon as possible after use. All dinnerware and serving accessories must be rinsed and free of all food remnants. No silver items should ever be washed in a low temperature commercial dishwasher. Chairs must be refolded (or stacking chairs restacked without their cushions) after use. All rentals must be re-packed the same way they were received and in the same containers. Cardboard box liners should be left in the boxes.
All changes or cancellations must be made by 2pm, 120 business hours (Monday to Friday 9:00am to 5:00pm) prior to delivery date. All items canceled with less than 120 business hours notice will be charged at full price. Any order placed or increased less than 48 business hours before delivery is subject to a rush processing charge.
Down payments (deposits) on future orders are fully refundable up to 30 days prior to the event date. Cancellations within 20-29 days of the event date will receive a refund of 80% of the deposit; 10-19 days will receive an 75% refund; and cancellations less than 10 days in advance will receive a 50% refund.
Custom designs for tablescapes, drinkware, apparel, woodwork, etc. are nonrefundable.
Any damage during delivery, missing equipment, or problems with equipment must be reported upon customer’s receipt of the equipment to: (352) 561-8440. Any reports of damage, missing items or problems with equipment reported after the event will not be credited and be will presumed to have occurred while in customer’s possession. Security deposits will be returned to customer only after all rental items are returned.
Customer authorizes Redetha’s Relique, LCC. to charge for all breakage or damage to the rental property and for any additional applicable fees incurred under any provision of these Rental Terms.
Rental charges are applicable for all rental items delivered whether or not Customer uses those items. All rental items not returned by their return date will have extended rental charges assessed. Failure to have equipment available for Redetha’s Relique pick-up will subject customer to extended rental charges for each day the equipment is not available for pick-up. If equipment is not returned within three days of the “Pick-up Date” shown on the Rental Order or Delivery Ticket such failure shall constitute an unauthorized taking and Redetha’s Relique LCC. may consider such equipment converted and take all steps necessary to recover said equipment.
In order to qualify for a Redetha’s Relique LCC. delivery, a minimum order size of $175 (total items) must be reached. The charge for the delivery will be based on day, time and location. Additional charges will apply for non-ground floor delivery without an elevator, set-up and breakdown of equipment. Orders may also be picked up and returned to our warehouse (will-call) where a minimum order size of $75 (total items) must be reached.
A certificate of liability insurance must be provided prior to the rental of any butane or propane equipment.
NSF checks may be collected electronically with the maximum legal state fees imposed.
Acceptance of a Rental Order constitutes your acknowledgment of receipt and acceptance of these Rental Terms. Any additional or different terms delivered by you are hereby objected to and rejected.